OUR LOCATION

Snowwater operates in a region known as the West Kootenays of British Columbia. We chose this area as the
quality of snow is like few other places on earth. The unsurpassed consistency, quantity, and lightness of this
‘white gold’ is widely sought after by powder connoisseurs the world over.

The lodge and Spa are located on 21 private acres in the beautiful Bonnington Range of the Selkirk
Mountains, roughly 24km southwest of Nelson. Nestled in the trees below Snowwater Peak, the lodge sits at
a mile high - (5400ft/1640m) and is approximately a one-hour drive from our base office via snowcat and
truck.

We aim to provide a unique mountain adventure at Snowwater, offering an exclusive wilderness experience
unlike anywhere else on the planet. We know you’ve come a long way to have a ski or snowboard vacation and our goal is to keep you turning all day long. Unlike other heli operations, we have a snowcat back-up program that keeps you skiing even if the weather prevents flying. The snowcat leaves right from our doorstep and offers incredible steep, gladed tree skiing close to home.

Catering to only twelve guests at a time, we offer a highly customized service unlike anywhere else. We combine
authentic hospitality and a laid-back Kootenay attitude with an overall commitment to excellence in all aspects
of our guest experience. Additionally, our guests have private access to the entire lodge and SPA facilities, with a new option to upgrade to single occupancy with This email address is being protected from spambots. You need JavaScript enabled to view it..

If you’re ready to eat Snowwater-style, some say the food alone is worth the trip. As recipients of the renowned Wine Spectator Award, we offer an expansive list of wine and spirits, as well as hand-crafted cocktails.

Get ready to lift off, relax, and enjoy!

Please be sure you are familiar with our terms and conditions before booking your trip. By making a reservation at Snowwater you agree to our TERMS AND CONDITIONS.

The booking process requires you to fill out the following forms:

• LIABILITY WAIVER It is a new industry standard requirement that you sign the waiver before paying for your trip. You will have to sign both an online waiver before arrival, and paper waiver on your first morning at the lodge.
  
  
• CONFIRMATION FORM

• This email address is being protected from spambots. You need JavaScript enabled to view it. treatments in advance to ensure your preferred times.
  The cost is $140 per 50-minute massage. Spots are highly coveted so be sure to pre-book.
  
  Appointment times are:
  • 3:45
  • 4:45
  • 5:45
  • After dinner (8:30 -9:00)
    
    
• Book a This email address is being protected from spambots. You need JavaScript enabled to view it. upgrade in the SPA building

Arrival time: 4:30 pm (PST). The shuttle trucks leave at 5:00 pm sharp to the lodge.

Your trip receipt will define the date that you need to arrive as day 1.  If you have ANY questions about when to arrive please call our office: 250-359-7665

Where: Guests meet at our Snowwater Clubhouse 997 Dogwood Dr., South Slocan, BC, V0G 2GO before making the trip up the mountain. Our office is located at the junction of HWY 3A and HWY 6, between Castlegar and Nelson.

997 Dogwood Dr.
South Slocan, BC, V0G 2G0
T: 250-359-7669

GENERAL ARRIVAL SCHEDULE

• Arrive by 4:30 pm, park vehicle, and turn in your keys to our staff at the Snowwater Clubhouse.
• Your bags will be tagged for your room.
• Any personal skis or boards will need to be removed from snowboard or ski bags as they are not permitted in any of the lodge buildings. We would ask that you kindly take them out of your bags at the base, and we will take they up in the cat separately from the luggage.
• If you have not signed an online waiver, you will need to sign one in person at the base before going to the lodge.
• Pick your roommate unless you have upgraded to a private king suite. We have 4 king suites, sold on a first come first served basis - usually months ahead.
• Dress warmly - you will be in a truck and a snowcat for at least an hour to the lodge.
• 5:00pm transfer to the lodge via truck and snowcat. We leave on time!
• Arrive and settle into your room with your luggage.
• Welcome orientation in the main lodge at 6:30pm. Let the fun begin!
• Gourmet dinner at 7:00pm.

LATE ARRIVALS

It is the responsibility of the guest to be on time. Please let us know if you are running late: 250-359-7665.
Guests who miss the scheduled departure will need an additionally organized private shuttle to the lodge and
will be subject to a late fee of $250 per person, without exception. We do not transport guests past 6:00 pm to
the lodge. If you arrive too late for the private shuttle, you will have to spend the night in Nelson and incur
additional accommodation and food expenses. If the entire group of twelve guests is late, a group late fee will
be applied, depending on how late extra staff need to work to get the group to the lodge the same night. A full
dinner may not be provided in this case.

EARLY DEPARTURES

If for any reason you require an earlier departure than the rest of the group, you will be subject to a $250 extra transfer fee out (per person).

We recommend you take an extra day and come early to avoid feeling pressured by the constraints of winter weather traveling. It can be tricky to get here - but it’s worth it!

There are two main ways to get here:

• DRIVE (often from Spokane WA, and having to cross the Canadian border)
• FLY directly to Castlegar or Trail Regional airports, either in private aircraft or commercially from Vancouver.

We recommend that you always fly into Canada if you have ‘a prior’ (DUI) conviction of any type.

DRIVE HERE
Most of our American guests fly to Spokane and drive up from there. Canadians or Europeans tend to fly to Kelowna or Cranbrook and drive from there. Car rentals can be limited so be sure to pre-book a 4WD and request winter tires!

• Highway cams

24-hour road information for the Kootenays: 1-800-550-4997

RENTAL CAR SERVICES

• Spokane Car Rentals
  Information on rental agencies based near Spokane International Airport. Alamo Enterprise, AVIS, Hertz, Budget, National, Dollar, Thrifty available
• Kelowna airport car rentals
  Car rentals at Kelowna International airport (YLW). Enterprise, AVIS, Hertz, Budget, National, Thrifty available

SHUTTLE SERVICES
If you are coming with a larger group, or you don’t want to rent your own vehicle, you might want to consider one of the following charter/shuttle companies:

• West Kootenay Charters
  A shuttle van or rental cars are available from Castlegar regional airport but call ahead to reserve.
• Kootenay Charters
  Daily Shuttle Service between Nelson/Rossland and Spokane (6 days a week, no service Tuesdays).
  Service from International Airports to Nelson BC. *Bookings must be made 48hrs in advance.
• Ambassador Limousine Service
  Service from Spokane International Airport to Nelson BC.
  Ambassador Limousine Service is a long-time established service in Spokane and is accustomed to this trip!
• Spokane Airport Express Shuttle
  Private driving service for smaller groups (up to 6 passengers)

CROSSING THE BORDER

If you are driving from Spokane International Airport, you will need to cross the Canadian border. This is no joke. Please note: Snowwater does not issue refunds or provide trip credits to registered guests who are unable gain entry to Canada.

There are 2 local border crossings to choose from when driving from Spokane:

• Patterson/Northport crossing is open 24 hours/day. We advise taking this one!
• Nelway (Between Metaline Falls, WA and Salmo, BC) is open from 8am to 8pm. We do not recommend this border crossing (typically difficult border guards!)

Be prepared:

• A current passport is always required to cross the Canadian border. CHECK THE DATE well before the trip date as it can take months to get renewed.
• Immigration officers may inquire about your personal history, the purpose of your visit, and what you are bringing across the border.
• DO NOT BRING DRUGS across the border!
• Among other things, alcohol, tobacco, prescription drugs and large amounts of cash are all subject to import limitations — excess quantities may be taxed. You are not allowed to import fresh fruits and meats, firearms, or mace.
• They may search your vehicle, so please pack carefully. Border officials may deny you entry to Canada based on previous convictions. If you have been convicted of Driving Under the Influence, (DUI) it is considered a criminal offence, and you could be denied entry. Please contact the border you will be crossing before your arrival if you are unsure. We recommend that you should always FLY into Canada if you have ‘a prior’ conviction of any type.

FLY HERE

• Castlegar Regional Airport (YCG)
  CASTLEGAR, located 15 minutes from our base office, is our local regional airport. You can fly via Air Canada into Castlegar, only a 15-minute drive to our base office. Canadians or International guests generally drive or fly directly from Calgary or Vancouver. Please be warned, flights are often cancelled due to stormy weather, so we recommend coming at least one day early.
  
  
  • Private Aircraft
    Castlegar is the only local airport to accept international private aircraft. You can then arrange a heli transfer directly to the lodge for an extra fee with us or arrange your own shuttle to our base office and join the regular transfer at 5:00pm. All heli transfers to the lodge from the airport are dependent upon weather the day of travel.
    
    
• Cranbrook International Airport (YXC)
  This is another option with international landing capacity and is a 3-hour drive to our base. We recommend pre-booking a luxury shuttle van with resort tours.
  
  
• Trail Airport (YZZ)
  This airport is 1hour drive from our base office but the success rate for arrival in the winter is about 15% more than Castlegar. Trail is serviced by Pacific Coastal Airlines, which flies direct from the South Terminal of Vancouver International Airport. You can prebook a rental car and pick it up right at the Trail airport.
  
  
• Kelowna International Airport (YLW)
  Many Canadians choose to fly Kelowna when coming to the Kootenays if they can’t make it to Trail or Castlegar by air. It is roughly a 4-hour drive from here to our base.

Purchasing insurance for your trip is a crucial piece of the heli-ski puzzle. You have invested in an expensive adventure, and we HIGHLY recommend getting the appropriate coverage so that you are completely reimbursed should something go awry either before or during your trip.

PLEASE NOTE: If you present as SICK when you arrive you may be asked to go home. If you feel sick, please do not show up. If you CANCEL LAST MINUTE for sudden illness, injury, personal issues etc. - you will not be refunded or credited for your trip. Your best option is always to give your trip to someone else who can
reimburse you in some way. Snowwater works because we count on the financial commitments of those who
sign up for each trip to maintain a meticulously organized experience happen. You NEED TO PURCHASE
INSURANCE to protect yourself in the event of unforeseen circumstances. Snowwater cannot shoulder the
burden of last-minute changes for any reason – ever.

There are three main types of insurance you should have for a trip like this:

• EMERGENCY MEDICAL INSURANCE – (included) now covers you for acute, sudden, and unexpected
  sickness or injury during your trip. This coverage includes ambulance evacuation to a hospital as well as
  hospital and physician charges. This coverage is only in place while you are our guest and in Canada. All
  claims require that you be seen by a physician at the time of injury. Hospitals in BC may require a credit
  card deposit upon admission. If you do not see a local doctor, coverage for heli flights out of the field
  will not be included, and you will be responsible for any extra applicable fees.
  
  
• TRIP CANCELLATION INSURANCE – NOT INCLUDED reimburses you for travel costs if the travel plans
  are cancelled prior to departure, or on the way to the destination. - like getting sick, or other personal
  issues. Airline tickets are excluded from this insurance.
  
  
• TRIP INTERRUPTION INSURANCE - NOT INCLUDED. This covers your trip and unexpected out of pocket expenses if your plans are disrupted after the trip has begun.

• Passport/ID – make sure it is current!
• ALWAYS bring your ski boots or snowboard boots as carry-on items on airplanes. Gripwalk combo touring/alpine boots are compatible with our bindings. TOURING boots are NOT compatible. You will need to bring your own skis if you bring these types of boots.
• Personal medications, ibprofin, etc.
• Outdoor gear – layering works best. No cotton! Base layer, mid layer, High-quality outerwear (Gore-TEX or similar). Our average temp is -8C or 25F.
• Gloves, Ski Socks, Helmet /hat, Buff/face protection.
• Goggles (extra goggles can be a very good idea as well in case yours get fogged with tons of powder snow (common!)). We also sell some in our retail area if you’re in need!
• Lodge clothing (comfy).
• Slippers (or you can use our lodge shoes).
• Swimsuit.
• Sunglasses, sunscreen, lip balm.
• Basic toiletries - toothbrush, toothpaste…
• Laptop.
• Cell phone and charger. We have reception at the lodge for Telus, Verizon and Bell cell phones.
• Do you snore? We have king suite upgrades available!

WHAT NOT TO BRING

• Airbag and associated rescue gear. TSA will confiscate your canister if you try to bring it on a plane.
• Rossignol rental bindings can only accommodate GRIPWALK soles. Touring boots will not fit our
  bindings. If you plan to bring touring boots to heli ski in, please bring your own skis.
• Alcohol! We have a full bar at Snowwater and do not permit guests to bring their own alcohol. If you
  have any special requests, please let us know and we will be happy to make sure that your expectations
  are met. If you really need to bring some unique wine, we do allow 2 bottles max per person with a
  corkage fee of $75 each. We have over 2000 bottles of unique and wonderful wine to choose from.
• Illegal drugs over the border.

WHAT WE SUPPLY

• High Speed WIFI
• EMERGENCY MEDICAL EVACUATION INSURANCE is provided with your trip. If you get hurt on your trip
  and see a doctor locally to sign the paperwork, your associated medical costs are covered while in
  Canada. However, if you do not see a local doctor, the coverage doesn’t work, and you will be
  responsible for costs relating to the evacuation.
• Rossignol Powder skis and poles or snowboard. If you want to bring your own gear, please only bring
  one set.
• House wine with dinner and Draft Beer on tap! Wines from the cellar, or cocktails, are extra.
• BCA 22L Airbag. Each guest receives a BCA airbag backpack containing a shovel and probe.
• Mammut avalanche beacon. You are responsible for its intact return to your guide.
• Personal ICOM radio with external mic. You will be trained on its use and are responsible for its intact
  return to your guide.
• Luxurious Bath robes – makes travel between the hot tub and bedroom enjoyable!
• Rossignol slippers for lodge life – or bring your own.
• Natural organic EO bath products.
• Dryshod winter boots. You will need boots to walk around between the buildings.
• Boot and glove dryers in each guest lodge.
• Retail area offering various items you may have forgotten, medical supplies and gifts!
• Snowwater Water Bottle – for you to keep at the end of your vacation

Your first day is a little different than a regular day due to the extra training, gear set up and group organization.

• Fill out ski/snowboard waiver so we can set you up with your gear while you train. Please bring one boot to breakfast so that we set up your skis.
• 8:00am: Lead guide talk and introduction to personal safety gear assigned to you.
• Sign the paper waiver after hearing the lead guide talk. This is a new industry standard, even after having signed the on-line waiver before booking your trip.
• Everyone is weighed for the helicopter, and daily groups list are selected.
• 8:30: Avalanche training is given by our professional guides to ensure you are ready and equipped to enter the backcountry. Our pilot will also brief you on the helicopter. While this is happening, your skis will be set up for you, ready to go when you are.
• Once you are fully trained, gather in your group of 4 on the heli pad and prepare to lift off!

• Wake up your morning with the SPA. Yoga, steam, soak or plunge!
• Enjoy a buffet breakfast at 7:30am every morning including freshly baked goods, fresh fruit platter,
  oatmeal, eggs to order, or our daily breakfast special. We have a wide selection of tea or enjoy locally
  roasted OSO coffee from our fancy JURA machine.
• 8:30 All guests meet at the heli to get ready for lift off.
• Lunch. Eventually our heli needs to refuel during the day. This is when we eat lunch in the field, or
  occasionally return to the lodge for hot lunch if conditions permit.
• Shred pow, take pics, make memories. Repeat.
• Massages begin at 3:45pm. We have two therapists on staff. There are 4 daily time slots unless you
  come home early and would like an earlier time. Pre-booking is recommended to ensure you get your
  favorite time slot. Please be sure to remember when your massage is booked! You are responsible for
  your time slot even if you don’t show up.
• Après hour is 4:00-5:00pm! Don’t forget to check out our tasty snacks in the main lodge before you
  disappear into the SPA land of hot tubs and steam rooms.
• You can pre-order cocktails or canned beverages, so they are ready to go for you when head off to the
  hot tub.
• 7:00 pm. Dinner is 4-course gourmet affair in the main lodge. House wine or draft beer are included
  with your trip. You can also enhance your dining experience with a selection from one of our two wine
  Cellars or a post-desert pairing!
• 9:00ish. The after-dinner massage. Or indulge in various other evening festivities.

The backcountry is exciting and exhilarating but can also be unpredictable. We strongly urge our guests to act responsibly and listen attentively to their guides and the pilot. Guests are expected to follow their guide’s instructions and act appropriately around the helicopter.

Avalanches are part of skiing in the backcountry. They are a normal occurrence in the mountains as nature finds a way to stabilize the strong potential energy created during storms. Many western ski areas have avalanche control programs protecting their inbound terrain, but in an area as vast and untamed as ours, this task is virtually impossible. Our guides have years of experience in evaluating people, snow stability and assessing where it’s safe and where it is not. While it is our goal to take you to the best available snow and terrain each day, safety is our main priority, and it may dictate where and when we ski. Please listen to and follow your guide’s instructions.

**The use of drugs and alcohol are strictly prohibited before and during the ski day. Music listening devices are not allowed during your ski day.

• Please note that cell phones must be in airplane mode when carried in the backcountry as they
  interfere with your beacon signal when turned on. They must be carried at least 30cm away from your beacon and your radio.
• Go-pros cannot be mounted to your chest.

All guests are back from skiing by 2:30, leaving time to shower in the spa, have one last frosty beer, sign the
guest book, and say goodbye.

Your luggage will be packed and ready to go when you return to the lodge, so please be sure to pull out your
boot bag, swimsuit, and street clothes to change into before heading back down. We supply a bag for your wet
ski gear and will take you boots and helmets in a separate bag to the base.

You can expect to be leaving the lodge by 3:30pm, and arriving at the Snowwater Base Office by 4:30pm where
you can visit our retail shop and finalize your bill.
If you are skiing the Valhallas on your last day, you will be driven directly to the office and your luggage will be
brought down for you. A post-ski shower will not be available in this case.

If you are flying via private aircraft, you will finalize your lodge bill at the lodge before being flown back to
Castlegar airport for your flight home.

A Gratuity has not been included in your trip. We are often asked how to tip appropriately? If you feel you
received exceptional service and your trip made memorable by the efforts of those who work at the lodge, a
10% gratuity on your pre-tax booking cost is recommended at Snowwater. All staff members will be made aware
of your contribution.

Thank you again for choosing to spend your holiday with us.  If there is anything we can do to make your trip more enjoyable, please don't hesitate to contact us.

We look forward to seeing you in the mountains!

Patric, Maria and the entire Snowwater Team